These Terms & Conditions govern your access to and use of the luckymax.ph platform, including all games, promotions, account features, and related services. Please read them carefully before registering or placing any wager.
A plain-language summary of the most important points in these Terms. The full legal text follows below.
You must be at least 21 years old to register and use luckymax.ph. This is a strict requirement under PAGCOR regulations. Age verification is mandatory before any withdrawal is processed.
luckymax.ph operates under Philippine law and PAGCOR oversight. These Terms are governed by the laws of the Republic of the Philippines. Use of the platform from restricted jurisdictions is prohibited.
Each player may hold only one registered account on luckymax.ph. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of balances.
All bonuses and promotions at luckymax.ph are subject to specific wagering requirements and validity periods. Bonus funds cannot be withdrawn until rollover conditions are fully met.
You are responsible for maintaining the confidentiality of your login credentials. luckymax.ph will not be liable for losses resulting from unauthorized access caused by your failure to secure your account.
luckymax.ph reserves the right to amend these Terms at any time. Continued use of the platform after any update constitutes your acceptance of the revised Terms. Check this page regularly.
By accessing, registering on, or using the luckymax.ph platform (the "Platform"), you ("User," "you," or "your") agree to be legally bound by these Terms & Conditions ("Terms"), our Privacy Policy, our Responsible Gaming Policy, and any additional rules or guidelines published on the Platform from time to time. These documents collectively constitute the entire agreement between you and luckymax.ph ("we," "us," or "our").
If you do not agree with any part of these Terms, you must immediately cease using the Platform. Your continued use of luckymax.ph following any amendment to these Terms constitutes your acceptance of the revised Terms.
To register and use luckymax.ph, you must satisfy all of the following eligibility requirements:
By registering, you represent and warrant that you meet all eligibility requirements listed above. Providing false information during registration is a material breach of these Terms and may result in permanent account closure.
Each individual may register only one (1) account on luckymax.ph. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes fraud.
During registration, you must provide accurate, current, and complete information, including your legal full name, date of birth, residential address, and a valid email address. You are obligated to update this information promptly if it changes.
Know Your Customer (KYC) Verification: Before processing any withdrawal, luckymax.ph will require you to complete identity verification. Acceptable documents include a valid Philippine government-issued ID (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, or Voter's ID). Failure to complete KYC verification will result in withdrawal requests being placed on hold until verification is satisfactorily completed.
You are solely responsible for maintaining the confidentiality of your username and password. You must notify luckymax.ph support immediately if you suspect unauthorized access to your account. We will not be liable for any losses arising from your failure to keep your credentials secure.
luckymax.ph supports the following deposit and withdrawal methods for Philippine players:
All transactions are denominated in Philippine Peso (PHP / ₱). Minimum deposit and withdrawal amounts are specified on the cashier page and are subject to change without prior notice.
Deposits are generally credited to your account within minutes. Withdrawal processing times vary by method: e-wallet withdrawals (GCash, PayMaya) are typically processed within 24 hours; bank transfers may take 1–3 business days.
luckymax.ph does not accept deposits or process withdrawals via cryptocurrency of any kind, nor via credit card. These payment methods are not available on the Platform in compliance with applicable Philippine regulations.
All bonuses, free spins, cashback offers, and promotional credits offered by luckymax.ph are subject to specific terms that are published on the relevant promotion page. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail.
General bonus conditions applicable to all promotions unless otherwise stated:
All games available on luckymax.ph — including slots, live casino, bingo, and specialty titles — are governed by individual game rules published within each game interface. You are responsible for familiarizing yourself with the rules of any game before placing a wager.
All random number generator (RNG) games on the Platform are certified by independent testing laboratories to ensure fairness and compliance with applicable standards. Live dealer games are conducted in real time by trained dealers and are subject to the same fairness standards.
In the event of a technical malfunction, disconnection, or system error during a game round, luckymax.ph reserves the right to void the affected round and return the wagered amount to the player's account. Winnings generated during a confirmed technical malfunction may be voided.
The following conduct is strictly prohibited on luckymax.ph and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
luckymax.ph is committed to promoting responsible gaming and complies with PAGCOR's responsible gaming framework. We provide the following tools to help players maintain control over their gaming activity:
All content on the luckymax.ph Platform — including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout — is the exclusive property of luckymax.ph or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial recreational purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Platform without our prior written consent.
To the maximum extent permitted by applicable Philippine law, luckymax.ph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.
The Platform is provided on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to suspend or discontinue the Platform or any part thereof at any time without notice.
Nothing in these Terms shall limit or exclude our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under Philippine law.
Your use of luckymax.ph is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.
We collect and process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
luckymax.ph reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via the original deposit method, subject to completion of KYC verification and any applicable withdrawal processing times.
You may close your account at any time by contacting our support team. Voluntary account closure does not affect any obligations that arose prior to closure.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the luckymax.ph Platform, you agree to first attempt to resolve the matter informally by contacting our support team. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
For disputes relating to game outcomes or account decisions, you may also escalate your complaint to PAGCOR through its official player complaint channels.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the luckymax.ph support team:
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.
Now that you've reviewed our Terms, you're ready to enjoy everything luckymax.ph has to offer — slots, live casino, bingo, and more. 21+ only. PAGCOR-regulated. Fast GCash deposits.